// services

Not a software product.
A custom assistant built for you.

We don't sell a platform or a template. We build something specific to your organization — scoped to the pain points that are actually costing you time and credibility.

01 What We Handle 02 Four Capabilities 03 How It Works 04 Why Us
// what your assistant handles

The work that shouldn't
need a human every time.

Your assistant is built around your organization's specific pain points. Here's the kind of overhead it takes off your team's plate.

🗺️
Field Updates via Voice

Staff report infrastructure issues — street light outages, road repairs, waterline work — by voice. The assistant logs and maps it automatically.

🚨
After-Hours Emergency Routing

After-hours calls for utility emergencies routed to the right on-call staff member — automatically, without a staffed switchboard.

💰
Daily Grant Scanning

The assistant scans relevant funding sources daily and surfaces new grant opportunities — so your team stops missing deadlines they never saw coming.

📝
Grant Response Drafting

After your team reviews an opportunity, the assistant drafts the response — pulling from your existing documents and approved language.

📢
Public Notices & Alerts

Road closures, advisories, meeting changes — published promptly to your site, email list, and social channels from one input.

🙋
Resident & Customer Q&A

Common questions answered automatically around the clock — hours, permits, services, schedules — without tying up your staff.

📋
Intake & Form Routing

Permit applications, service requests, and inquiries automatically logged, acknowledged, and routed to the right department.

📊
Trend Research & Suggestions

The assistant monitors trends for organizations like yours and surfaces relevant insights — funding patterns, operational ideas, peer approaches.

🗂️
Data Organization

Records, reports, and documents organized and retrievable on demand — so your team stops hunting through shared drives for files they need now.

📅
Meeting Agenda Publishing

Council agendas, minutes, and supporting documents published to your website on schedule — formatted correctly and linked automatically without staff touching the site.

✉️
Email & Reply Drafting

Replies to resident and customer inquiries drafted for your team's review — so responses go out faster without anyone starting from a blank page every time.

📈
Scheduled Reporting

Weekly summaries, operational snapshots, and status briefs generated on a set schedule and delivered to the right people — no manual compiling required.

// four capabilities

One assistant.
Four ways it serves your organization.

For municipalities, a well-built assistant connects four areas of your operation that are currently running on manual effort.

🌐

Website Intelligence

Your public-facing website stays current automatically — meeting agendas, upcoming events, public notices, and department info published without staff having to touch it. Residents always see accurate information.

  • Meeting agendas and minutes published automatically
  • Events and closures posted from a single input
  • Staff directory and service pages kept current
  • Estimated 5–8 hours of staff time saved per week
🏛️

Officials & Leadership

Elected officials and department heads get instant briefings before meetings, drafted responses to constituent inquiries, policy and ordinance research in plain language, and budget Q&A — on demand, on any device.

  • Pre-meeting briefings synthesized automatically
  • Constituent email drafts for review and approval
  • Ordinance and policy research in plain language
  • Budget and financial data Q&A on demand
⚙️

Staff Productivity

Every department — public works, admin, finance, parks — gets tools to automate their repetitive work: document drafting, permit processing, records research, voice-to-log field updates, and daily grant scanning.

  • Voice-to-GIS logging for field crews
  • Document and memo drafting on demand
  • Grant scanning and response assistance
  • Estimated 6–10 hours saved per staff member per week
💬

Citizen & Customer Portal

Residents get 24/7 access to answers — trash schedules, permit applications, utility billing questions, zoning info, park hours — without waiting on hold or sending an email that takes days to get a response.

  • 24/7 resident Q&A on your website
  • Permit and service request guidance
  • After-hours emergency call routing
  • Reduces routine call volume to city hall
// how it works

From pain point to
working agent in four steps.

We don't sell a product off the shelf. We learn your operation, document your workflow, and build something that handles the repetitive work your team shouldn't be doing manually.

01

Find Your Pain Points

We sit down with your team and map exactly where time is lost — the repetitive tasks, the delays, the things that fall through the cracks. No assumptions, no templates.

02

Document Your Workflow

We map the current process step by step — every manual handoff, every decision point, every place where automation can take over without losing quality or your team's oversight.

03

Build Your Agent

We develop and deploy a custom automation agent built around your documented workflow — connected to your existing systems and handling the work from day one.

04

Improve Over Time

Your agent handles the load, flags exceptions, and gets refined as we learn more. Less manual overhead — every week, not just at launch.

linear-assistant · daily-cycle
// Morning cycle — running scheduled assistant tasks
assistant run --org=municipality --mode=daily
↳ Resident inquiry queue (14 messages): 8 auto-resolved, 6 routed to clerk ✓
↳ Road closure notice from public works: posted to site + email list ✓
↳ Council agenda for Thursday: published and linked ✓
↳ 2 permit applications received: logged and routed to building dept ✓
↳ Grant scan — 1 new opportunity found: flagged for review ✓
✔ Daily cycle complete — no manual steps required from staff.
// why linear agentics

Your competitive edge
starts with your workflow.

We're not here to replace your team — we're here to identify where they're spending time they shouldn't be, and build an agent that handles it instead.

01 —

Scoped to Your Pain Points

Every assistant starts with your actual problems — not a checklist of features. We build what you need, skip what you don't, and stay focused on what matters.

02 —

Discovery Before Anything Else

We don't pitch a solution before we understand your situation. The first call is about listening — where your team loses time, what keeps coming back around.

03 —

No Agency Overhead

No account managers, no markups, no queue. You work directly with the person building your assistant — at a straightforward rate that reflects the actual work.

04 —

Fits Your Existing Workflows

Your assistant works with what you already have — your inbox, your forms, your approval process. We automate within your operation, not around it.

05 —

Ohio-Based & Local

We're headquartered in Waterville, Ohio and serve local organizations first — because we understand your market from the inside, not from a pitch deck.

06 —

Built to Improve Over Time

Your assistant gets refined as we learn more about your organization. What starts handling the obvious overhead grows more capable as needs evolve.

Tell us what's slowing you down.
We'll figure out the rest.

The discovery call is 30 minutes. No pitch, no pressure. We talk through what costs your team the most time and what a custom assistant could realistically handle.

Book My Free Discovery Call
✓ 30-minute call ✓ No obligation ✓ Your team stays — just gets stronger

Simple monthly plans available after discovery. No long-term contracts required.